Pisałem wczoraj , ale nisetety trzeba poczekac :
Dear valued customer,
due to the recent outbreak of the corona virus (CoVid 19) in Germany and the closing of schools and kindergartens for the next five weeks, our aftersale department is understaffed. Therefore, it might take a while until you get an answer to all of your emails and we kindly ask you not to send any follow-up emails.
Thanks in advance for your understanding and your patience. Keep calm, wash your hands and watches and stay safe.